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AHM Furniture Service – Privacy Policy
Effective Date: January 1, 2025
Company: AHM Furniture Service
Website: https://www.ahmfurniture.com
At AHM Furniture Service (“AHM,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or use our services—including communications sent via SMS/text messages and phone calls.
1. Information We Collect
We may collect the following categories of information:
Personal Information
  • Name
  • Phone number
  • Email address
  • Physical address
  • Appointment/service details
  • Any information you provide when communicating with us
Automatically Collected Information
When you visit our website, certain data may be collected automatically, including:
  • IP address
  • Browser type and version
  • Device type
  • Pages visited and referring URLs
  • Cookies and tracking technologies used for functionality and analytics
SMS/Text Message Consent Data
When you opt in to receive SMS or call notifications, we may collect:
  • Mobile phone number
  • Message content and communication history
  • Opt-in and opt-out status
This information is used solely to deliver the communications you request and for service-related notifications.
2. How We Use Your Information
Your information may be used for the following purposes:
  • Scheduling, managing, and confirming service appointments
  • Providing customer support and responding to inquiries
  • Sending SMS/text messages related to quotes, appointments, service updates, and confirmations
  • Processing work orders and coordinating services
  • Improving our website, operations, and customer experience
  • Recordkeeping, safety, and compliance purposes
We do not use SMS-related information for marketing without explicit permission.
3. SMS/Text Message Policy
SMS Message Consent
By providing your phone number and opting into SMS communications, you consent to receive text messages from AHM Furniture Service. Your information is never shared with third parties for marketing and is used only for service-related communication.
Message Frequency & Carrier Fees
Message frequency may vary depending on your service needs.
Standard messaging and data rates may apply according to your mobile carrier’s plan. International messaging fees may differ.
SMS Opt-In
By opting in, you agree to receive text messages from AHM Furniture Service related to:
  • Appointment reminders
  • Service updates
  • Scheduling or rescheduling
  • Customer support communications
SMS Opt-Out
You may opt out at any time by replying “STOP” to any message you receive.
After opting out, you will no longer receive SMS communications unless you opt in again.
For help, reply “HELP”, call 832-904-4960, or email services@ahmfurniture.com.
SMS Privacy
We maintain strict privacy and security policies.
  • We do not sell, rent, trade, or share your mobile number, SMS opt-in data, or consent information with any third party.
  • SMS originator opt-in data will never be disclosed to external parties except where required by law.
4. Sharing of Information
We do not sell or share your personal information with third parties for marketing purposes.
We may share your information only with trusted service providers who assist us in delivering our services, such as:
  • Scheduling platforms
  • Technicians or service contractors
  • Payment processors
  • IT or customer service vendors
These third parties are bound by confidentiality and may only use information as necessary to perform their services for AHM.
5. Data Security
We implement administrative, technical, and physical safeguards designed to protect your information from:
  • Unauthorized access
  • Disclosure
  • Alteration
  • Loss or destruction
However, no method of transmission over the Internet, phone, or SMS is completely secure, and we cannot guarantee absolute protection.
6. Cookies & Tracking Technologies
We may use cookies, pixels, and similar technologies to:
  • Improve website functionality
  • Remember your preferences
  • Analyze website traffic and usage patterns
You may adjust your browser settings to block or limit cookies, though this may affect site performance.
7. Your Rights
Depending on your location, you may have the right to:
  • Access the personal information we store about you
  • Request correction, updates, or deletion of your information
  • Withdraw consent for communications (including SMS opt-out)
  • Request limitations on how your data is processed
To exercise any of these rights, please contact us at:
services@ahmfurniture.com
8. Changes to This Privacy Policy
We may update this policy from time to time. When changes occur, we will revise the effective date above and post the updated Policy on our website. Continued use of our services constitutes acceptance of the updated Policy.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
AHM Furniture Service
Website: https://www.ahmfurniture.com
Phone: 832-904-4960
Email: services@ahmfurniture.com