Careers at AHM
AHM Furniture Service is headquartered on the northwest side of Houston in the Jersey Village area and, as of 2026, proudly serves customers in 38 states—with continued growth nationwide.
At AHM, quality is the keystone of everything we do. From hand-selected materials and products to personalized, top-tier customer service, our team understands that values, talent, and attention to detail are what set us apart in the furniture repair, restoration, and service industry.
Our customers trust that they receive the highest level of care, and we strive every day to deliver on that promise. We aim for excellence, encourage accountability, invite collaboration, and pursue innovation in everything we do. We are grateful for the customers, clients, and team members who make up the heart of AHM.
We are a family-owned, Christian company and a proud second-chance employer—committed to creating opportunities while serving others with integrity and purpose.
At AHM, we strive to be a light in our industry—serving with excellence, so that our work speaks for itself and reflects the values we stand on.
Shop Administrator
Houston, TX
Position Summary
· Required to coordinate efficiently with Logistics, Commercial, and Residential Shop Managers.
· Administrative Support for Logistics, Shop and Warehouse Managers, and Commercial and
Residential Sales teams
· Effectively communicate with Customer Care Team, Managers, Department Leads, Sales
Team, and Administrative Team to ensure optimal customer experience.
· Communicate KPI’s with Shop/Warehouse Managers and Sales Manager
· Complete, compile, and submit detailed data entry and reports required by AHM
Administration team, including verifying completed tech reports, PTO requests, and
reimbursement forms
Essential Duties & Responsibilities
· Communicate with retail clientele and vendors to resolve any technical issues and/or concerns,
schedule in-shop repairs for retail customers
· Availability to work overtime and/or available for on-call rotations. Overtime and on-call
requirements include work after regular work, hours, weekends, evenings, and holidays.
· Attendance and participation in all AHM training meetings to ensure adherence to all AHM
protocols and quality expectations.
· Additional tasks as assigned.
Education, Experience and Training
· A High School Diploma or equivalent required
· Main competencies: teamwork, detail oriented, effective communication (both written and
oral), analytical capability, self-motivation and self-control, initiative, planning and problem
solving, and customer focus in a fast-paced, results driven environment.
· Experience in Microsoft Office and Google Sheet preferred
· Familiarity with DispatchTrack (preferred