Careers at AHM
AHM Furniture Service is located on the NW side of Houston in the Jersey Village area. At AHM, quality is the keystone of everything we do. From hand-picked materials and products to top-notch personalized customer service, the team at AHM Furniture Service understands that values, talent, and attention to detail are what separates us from any other furniture repair,restoration, or service company.
Our customers trust that they receive the best care in furniture repair and customer service from AHM. We aim for excellence. We encourage accountability, invite collaboration, and seek out innovation. We are grateful to our customers, clients and staff that make up the heart of AHM.
We are a family owned, Christian company. We are a second-chance employer.
Service Technician
TEXAS, LOUISIANA, ALABAMA, NORTH CAROLINA, SOUTH CAROLINA, MISSISSSIPPI, FLORIDA, OKLAHOMA, TENNESSE, MISOURI, ARKANSAS, WASHINGTON, ILLINOIS, MICHIGAN, INDIANA, KENTUCKY, OHIO, NEW MEXICO, GEORGIA, VIRGINIA, IOWA, IDAHO, WISCONSIN
Position Summary
• Hungry to learn and to grow within a company
· Receptive to feedback
· An effective team player and demonstrates kindness to customers, team members, and leaders
· Solution oriented and attentive to detail
· A self-starter that is bent towards caring for people and providing high quality work
· Skillful and enjoys working with your hands
Essential Duties & Responsibilities
· Engage in a 3-week training program to learn the essentials in repairing home and office
furniture
· Be taught to diagnose, maintain, service and repair furniture at a variety of residential and
commercial locations across the metroplex
· Actively participate in regular on-the-job skill trainings as well as personal leadership and
development activities leading you to cultivate a thriving career with AHM
· Be empowered to meet satisfaction from every customer, every time
· Build and maintain healthy relationships with customers, clients and AHM team partners
· Coordinate with AHM team members to proactively prepare parts and supplies for anticipated
needs of our customers
· Answer service calls to troubleshoot and diagnose repairs and complete required onsite repairs
· Attend and participate in all AHM required trainings and staff meetings
· Maintain cleanliness of all work areas and locations
· Complete required service reports and follow other AHM operating procedures and policies
· Perform other tasks as assigned
Education, Experience and Training
· High School Diploma or GED equivalent
· Must have valid driver’s license with Motor Vehicle Record (MVR) within the acceptable
parameters of Company Policy required
· Must be able to lift and move 100 lbs.
· Proven work history demonstrating key competencies: Coachability; Mechanical aptitude;
ability to work within a team; effective written and verbal communication skills; self-motivated
and disciplined; forward thinking; able to plan, prepare and problem solve; provide quality
customer care
· Willing to perform other tasks or duties as assigned
