Careers at AHM
AHM Furniture Service is headquartered on the northwest side of Houston in the Jersey Village area and, as of 2026, proudly serves customers in 38 states—with continued growth nationwide.
At AHM, quality is the keystone of everything we do. From hand-selected materials and products to personalized, top-tier customer service, our team understands that values, talent, and attention to detail are what set us apart in the furniture repair, restoration, and service industry.
Our customers trust that they receive the highest level of care, and we strive every day to deliver on that promise. We aim for excellence, encourage accountability, invite collaboration, and pursue innovation in everything we do. We are grateful for the customers, clients, and team members who make up the heart of AHM.
We are a family-owned, Christian company and a proud second-chance employer—committed to creating opportunities while serving others with integrity and purpose.
At AHM, we strive to be a light in our industry—serving with excellence, so that our work speaks for itself and reflects the values we stand on.
Dispatching Specialist
Remote
Position Summary
This job is suitable for you if you are:
• A proven team leader
• Strategic and analytical
• Organized and thrive in a fast-paced environment.
• An active listener with critical thinking skills
• Solution-oriented and task driven · Sound work-ethic
• Effective time-management skills
• Excellent communicator, especially when under pressure to deliver
Essential Duties & Responsibilities
• Manage service routes of Technicians
• Effectively communicate with Department Leads and Technicians
• Rectify service scheduling conflicts
• Create and implement new processes to further develop and grow the capacity & efficiency of
the scheduling department
• Strategize with company leaders to improve the Dispatching Departmental goals and
accomplishments
• Oversee database management
• Responsible for customer relationships pertaining to dispatching
Education, Experience and Training
• 2-3 years in managing an in-home service team, including scheduling routes and responsible
for quality of work. (This experience does not have to be specific to the furniture repair
industry).
• 2 Years in customer service-related field
• High quality written and verbal communication skills · Must be able to lift and move furniture
up to 100 lbs.
• High School Diploma or GED equivalent
• Bi-lingual preferred
• Office hours are Monday – Friday 7:30 – 5; must be available to accept calls from technicians
and management on weekends