Careers at AHM
AHM Furniture Service is located on the NW side of Houston in the Jersey Village area. At AHM, quality is the keystone of everything we do. From hand-picked materials and products to top-notch personalized customer service, the team at AHM Furniture Service understands that values, talent, and attention to detail are what separates us from any other furniture repair,restoration, or service company.
Our customers trust that they receive the best care in furniture repair and customer service from AHM. We aim for excellence. We encourage accountability, invite collaboration, and seek out innovation. We are grateful to our customers, clients and staff that make up the heart of AHM.
We are a family owned, Christian company. We are a second-chance employer.
Customer Care Specialist
Houston, TX
Position Summary
• Organized and thrive in a fast-paced environment
• An active listener with critical thinking skills
• Solution-oriented and task driven
• Sound work-ethic
• Effective time-management skills
• Excellent communicator, especially when under pressure to deliver
Essential Duties & Responsibilities
· Scheduling Customer’s Furniture Service Appointments
· Creating New Service Tickets
· Answering In Bound Phone Calls
· Assisting Customer’s needs
· Meeting KPI’s for inbound/outbound call
Education, Experience and Training
• High quality written and verbal communication skills
• High School Diploma or GED equivalent
• Bi-lingual preferred Availability to work hours are Monday – Friday 8:00 – 5:00 1 Saturday a
month 9:00-12:00
