Customer Care Specialist

Houston, TX

Position Summary

• Organized and thrive in a fast-paced environment
• An active listener with critical thinking skills
• Solution-oriented and task driven
• Sound work-ethic
• Effective time-management skills
• Excellent communicator, especially when under pressure to deliver

Essential Duties & Responsibilities

· Scheduling Customer’s Furniture Service Appointments
· Creating New Service Tickets
· Answering In Bound Phone Calls
· Assisting Customer’s needs
· Meeting KPI’s for inbound/outbound call

Education, Experience and Training

• High quality written and verbal communication skills
• High School Diploma or GED equivalent
• Bi-lingual preferred Availability to work hours are Monday – Friday 8:00 – 5:00 1 Saturday a
month 9:00-12:00